We are here to inform you about all Off-campus jobs. Mphasis Off-campus drive 2023 is hiring freshers for Technical Support Associate. Mphasis is one of the reputed companies in India. Mphasis provides a good environment to its employees for developing their skills. Mphasis gives full training to newcomers. So that they can grow up fast. All seniors at Mphasis are friendly in nature, they will surely help you if you are stuck somewhere in any project. Mphasis gives bonuses and incentives to its employees according to their performances.
Read below to know the job details.
Mphasis Off-campus Drive 2023
| COMPANY | Mphasis |
| JOB ROLE | Technical Support Associate |
| ELIGIBILITY | FRESHERS |
| LOCATION | Bangalore |
| SALARY | BEST IN INDUSTRY |
Job Description
Roles and Responsibilities:
| The tasks of these Engineers could include one or more of the following: |
| Must possess the zeal to demonstrate Customer First culture in every interaction |
| Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone |
| Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue. |
| Active demonstration of ownership, time management and multitasking of tools |
| Demonstrate high level of Interpersonal & communication skills & handle objections and customer escalations |
| Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues |
| Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is crucial |
| A+ , N+, MCSA, MCSE Technical certifications would be added advantage |
Skills
PRIMARY COMPETENCY : Service Desk PRIMARY SKILL : Technical Troubleshooting L1 PRIMARY SKILL PERCENTAGE : 90 SECONDARY COMPETENCY : Technical Support SECONDARY SKILL : Technical Support-Support Engineer SECONDARY SKILL PERCENTAGE : 5 TERTIARY COMPETENCY : Unified Communication TERTIARY SKILL : Office Telephony TERTIARY SKILL PERCENTAGE : 5APPLY
How you can apply Mphasis Off-campus Drive 2023 (Steps to follow)
- Before applying for the job, read the job description, eligibility, requirements carefully. So that you don’t have to face any problem over there.
- There are two apply links available in this post, You can apply through one of those or you can apply through the official site of the company.
- Point to remember, Apply for any job before the expiry date.
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Click here- Apply Now Mphasis Off-campus Drive 2023