Wipro Off-Campus Drive 2025 is hiring freshers for the role of Voice process . If you are looking for this job, go through all the details listed below. For more details, you can bookmark this web, realitydefine.com
Wipro Off-Campus Drive 2025
| Company Name | Wipro |
| Job Role | Voice process |
| Location | Gurugram |
| Batch | 2022/2023/2024/2025/2026 |
| Experience | Freshers |
| Salary | 25,000 pm (Expected) |
Table of Contents
Job Description
- Prior experience in international US voice process or excellent communication skills for freshers
- Provide customer service through calls, ensure timely service delivery, maintain quality on calls, and execute issue resolution
- Performance-based incentive program and defined career roadmap for growth opportunities
Job match score
Early Applicant
Keyskills
Location
Work Experience
Job description
Customer Service Representative for US Process
We are looking for Voice Process – Inbound (International) who has prior experience in international US voice process. Freshers are also welcome with excellent communication skills
Job Location: Gurgaon
5 Days Work from Office (Both side transport)
Shift: Evening and Night Shift
Work Experience
0-36 months
Job Description:
- Customer service through calls.
- Ensure timely and accurate service delivery at defined productivity levels.
- Build client and domain knowledge to be able to deliver resolution in the first conversation.
- Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort.
- Maintain internal and client level delivery quality on calls, chats and email conversations.
- Adhere to customer service attendance and accountability policies.
- Execute issue / query resolution and ensure proper documentation and follow-up.
- Identify, share and support operational improvements.
Relevant Experience
- Excellent communication skills.
- Should be flexible to work in rotational shifts.
- Proficient in computer usage and basic knowledge of MS Office.
- Defined career roadmap that offers growth opportunities.
- Performance based incentive program.
- Investment in talent development and skills enhancement.
- Work life balance with any 5-day work week.
- Collaborative environment with best-in-class professionals.
How to Apply Wipro Off-Campus Drive 2025
- To apply for a job, Click on the apply link below, company’s page will be open.
- Read the job description carefully before applying for a job.
- See all the Job Requirements and responsibilities and check you are fit for this role or not.
- If you are interested, sign up yourself and create an account.
- Fill up your personal details carefully, name, email, mobile number, qualification, etc.
- Recheck all your details and submit your application.
- Hope so you will get a positive reward from company’s side.
Apply Now: Click here to apply Wipro Off-Campus Drive 2025
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