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Sutherland Off-Campus Drive 2025 is hiring freshers for the role of Associate. If you are looking for this job, go through all the details listed below. For more details, you can bookmark this web, realitydefine.com
Sutherland Off-Campus Drive 2025
| Company Name | Sutherland |
| Job Role | Associate |
| Location | Across India |
| Batch | Recent Batches |
| Experience | Freshers |
| Salary | Best in industry |
Table of Contents
Job Description
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- Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat.
- Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs).
- Take full ownership of each interaction with proactive problem-solving and excellent customer service.
- Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light.
- Maintain customer records and call documentation in our systems with precision.
- Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.
- Suggest process improvements and flag recurring customer issues through proper channels.
Qualifications:
- Good verbal and written communication skills in English.
- Strong customer service mindset with good communication skills.
- Ability to empathize with customers, manage time effectively, and work independently.
- High school diploma or equivalent and above.
- 0–2 years of experience (freshers welcome!).
Additional Information:
- Working Location: Navi Mumbai , Airoli
- Timings: 8 Hours plus 1 Hour break
- Perks: Cab facilities available (within 25 Kms of office location).
How to Apply Sutherland Off-Campus Drive 2025
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- Read the job description carefully before applying for a job.
- See all the Job Requirements and responsibilities and check you are fit for this role or not.
- If you are interested, sign up yourself and create an account.
- Fill up your personal details carefully, name, email, mobile number, qualification, etc.
- Recheck all your details and submit your application.
- Hope so you will get a positive reward from company’s side.
Pay after Placement with an average salary of 7.4 LPA : Click Here
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