Google Off-Campus Drive 2026 is hiring freshers for the role of Product Support Engineer. Check the details of this job like responsibilities, eligibility criteria, selection pattern, etc. For more details, you can bookmark this web, realitydefine.com

Google Off-Campus Drive 2026

Company NameGoogle
Job RoleProduct Support Engineer
LocationHyderabad
BatchRecent Batches
ExperienceFreshers
SalaryBest in industry
Experience0-3 years

Job Description

Minimum qualifications:

  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • Experience with data/SQL and web technologies.
  • Ability to work non-standard working hours in line with customer requirements.

Preferred qualifications:

  • Experience in business analysis to conduct analytics, develop dashboards, and make recommendations
  • Experience working in technical product/cloud support/quality engineering/Site Reliability Engineering (SRE).
  • Experience using Google Ads or other online advertising solutions and the media/tech landscape.
  • Experience in technical troubleshooting or customer support in a tech organization, and customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
  • Experience in solving issues and developing tactical perspectives on customer-focused solutions.
  • Excellent customer first and empathetic mindset, and ability to own end-to-end experience and solutions.

Responsibilities

  • Apply subject matter expertise in Google’s AI-driven ad products, with a focus on performance max, by understanding intricate functionalities to provide guidance and troubleshooting effectively.
  • Develop and implement automation tools for diagnostics and debugging, streamlining processes and enhancing support efficiency, leading to faster resolution times.
  • Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues with Google’s advertisers and Sales teams, agencies and partners.
  • Analyze data and insights to create action plans to solve issues at the root cause for our customers focusing on knowledge management, operational improvements, account reviews and product adoption.
  • Partner with our Sales, Product, Engineering and other cross-functional partner teams (as applicable) to own and continuously improve the journey of all clients across, resolve complex issues and understand customer pain points

What does a Product Support Engineer do at Google?

A Product Support Engineer at Google helps customers and businesses solve technical issues related to Google products. They troubleshoot problems, analyze data, and work with engineering teams to improve services.

Who can apply for the Google Product Support Engineer role?

Students or graduates with a degree in Computer Science, IT, or related technical fields can apply for this role at Google.

How to Apply Google Off-Campus Drive 2026

  • To apply for a job, Click on the apply link below, company’s page will be open.
  • Read the job description carefully before applying for a job.
  • See all the Job Requirements and responsibilities and check you are fit for this role or not.
  • If you are interested, sign up yourself and create an account.
  • Fill up your personal details carefully, name, email, mobile number, qualification, etc.
  • Recheck all your details and submit your application.
  • Hope so you will get a positive reward from company’s side.

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