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Job Overview: LTIMindtree Customer Support Engineer Job in Bangalore

Company Name	LTIMindtree
Job Role	Customer Support Engineer
Location	Bangalore
Batch	Recent Batches
Experience	0-3 years
Job Type	Full-Time/ Part-Time

Key Responsibilities

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1. Support our customers in a 24×7 environment, providing high-quality service through chat, phone, and offline communication.

2. Build and maintain comprehensive knowledge of the company’s products and services.

3. Resolve product or service problems by thoroughly investigating customer complaints, determining the cause of the problem, selecting the most effective solution, and following standard operating procedures.

4. Maintain a high degree of ownership and commitment to ensuring customer satisfaction.

5. Work effectively under minimal supervision and remain composed in high-pressure situations.

Eligibility Criteria

1. Bachelor’s degree or higher.

2. 1-3 years of experience as a Customer Support Specialist or in a similar customer service role.

3. Proficiency in AppDynamics, New Relic, Dynatrace, Digital Experience Monitoring is mandatory.

4. Excellent command of the English language, with strong listening and articulation skills.

5. Proven problem-solving abilities and a quick learner.

6. Willingness to work from our office in Bangalore.

7. Ready to start immediately or within a maximum notice period of 30 days.

The ideal candidate will be an empathetic listener, able to quickly understand and address customer needs, and a good team player. They will demonstrate a high level of commitment to the role, a problem-solving mindset, and the ability to work independently. This is a fantastic opportunity for someone looking to grow their career in customer service and support within a dynamic and supportive work environment.

If you meet these criteria and are eager to take on this challenging role, we would like to hear from you. Apply now to join our team and help us deliver exceptional customer service.

Salary Details

Freshers: ₹4-8 LPA (Expected)

Selection Process

Online Assessment (Coding + Aptitude)
Technical Interview
HR Interview

Interview Questions

Why do you want to join this company?
Tell me about an experience when you faced a difficult situation.
How do you work under pressure?
What is customer satisfaction?

How to crack this job?

Improve communication skills.
Practice customer scenarios.
Learn basics of monitoring tools.
Develop problem solving skills.

Who Should Apply

Candidates having experience in customer support.
Candidates who are looking for a job in Bangalore.

About Company

LTIMindtree is a leading global IT services company that provides solutions in areas such as digital transformation, cloud, data analytics, and enterprise solutions. The company delivers innovative technology solutions to clients worldwide.

Is this job for freshers?

Freshers or having experience of 0-3 years can apply.

How to Apply : LTIMindtree Customer Support Engineer Job

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See all the Job Requirements and responsibilities and check you are fit for this role or not.
If you are interested, sign up yourself and create an account.
Fill up your personal details carefully, name, email, mobile number, qualification, etc.
Recheck all your details and submit your application.
Hope so you will get a positive reward from company’s side.

Pay after Placement with an average salary of 7.4 LPA : Click Here

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