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Cognizant fresher hiring for Digital Workplace Practice (Service Desk) Role (Three-year full-time degree: 2025 and 2026 graduates)). If you are looking for this job, go through all the details listed below. For more details, you can bookmark this web, realitydefine.com

Cognizant fresher hiring for Digital Workplace Practice (Service Desk) Role (Three-year full-time degree: 2025 and 2026 graduates)

Company Name	Cognizant
Job Role	Service Desk
Location	Multiple
Batch	Recent Batches
Experience	Freshers
Salary	Best in industry

Job Description

This is a Service Desk role. You will be responsible for providing technical support to our clients, including troubleshooting and resolving IT issues and ensuring the smooth functioning of their computer systems and IT services.

Key responsibilities

• Serve as the first point of contact in the Service Desk for end-users reporting IT issues.
• Log, track, and resolve Service Desk tickets accurately and within defined SLAs.
• Troubleshoot hardware and software issues to minimize downtime and disruption.
• Collaborate with internal IT teams to escalate and resolve complex scenarios.
• Build and maintain knowledge base articles to enable faster resolutions.

Role expectations

• Client-focused mindset with the ability to support users across diverse cultures.
• Strong verbal and written communication skills suited to a Service Desk environment.
• Sound technical knowledge and willingness to work in shifts from the office.

Support & benefits from Cognizant

• No Service bonds.
• Cognizant sponsored Higher Education from BITS Pilani (applicable only to candidates from Science, Technology & Mathematics background).
• Night shift allowance.
• Safe and comfortable cab facilities for pick-up and drop.
• Timely rewards and recognition for top performers.

Eligibility criteria

• Students graduating in 2025 and 2026 from any 3-year UG degree (Bcom ,BCA, BSc, BA, BBA, B.Voc, BMS, etc.) are eligible to apply.
• Students currently enrolled into full time post graduate courses are not eligible.
• Students should possess consistent academic record with minimum 50% in X, XII, Diploma, UG (rounding off 49.9% is not allowed).
• At the time of joining, all recruits need to have a minimum 50% aggregate in the pursuing degree with no standing arrears.
• Students applied for re-evaluation and waiting for the results would be validated with the initial results score declared.
• Appropriate CGPA to % conversion to be considered as per university norms.
• Students with standing arrears are NOT eligible to apply.
• Flexibility to work from any Cognizant office location in a given
  shift timing and technology is mandatory.
• Open to Indian nationals/OCIs who are currently residing in India.

Mandatory documents for registration

Resume (maximum of 2 pages) with a high-resolution passport size photograph. Please note that the recent photograph should be clicked in a light background and both the ears of the candidates must be visible.

How to Apply Cognizant fresher hiring for Digital Workplace Practice

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• Hope so you will get a positive reward from company’s side.

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