Wipro Associate Analyst Recruitment 2026 | Mumbai | Apply Online

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Wipro Associate Analyst Recruitment 2026. If you are looking for this job, go through all the details listed below. For more details, you can bookmark this web, realitydefine.com

Wipro Associate Analyst Recruitment 2026 | Mumbai | Apply Online

Pay after Placement with an average salary of 7.4 LPA : Click Here

Company NameWipro
Job RoleAssociate Analyst
LocationMumbai
BatchRecent batches
ExperienceFreshers
SalaryBest in industry

Job Description

Job Description

  • Associate Analyst
  • Experience required :Fresher to 1yrs of relevant experience in Banking.
  • Essential Skills:
    Banking Operations, Document checking, Transcation Processing ,Trade finance operations.
  • Key responsibilities:
    Managing queues in Trade finance operations for various products as listed above.Carrying out compliance screening and ensuring proper signoffs are obtained for each transaction.Being able to Switch from one queue to another based on priority. Maintaining MIS for daily, weekly and monthly reporting purposes. Ensuring all transactions and payments are processed within SLAs.Basic working knowledge of MS Excel and MS Word.
  • Required Skill:

    Experienced in Trade finance operations and well versed with products like Import & Export Letter of credits, Document checking, Documentary collections, Outward and Inward remittances, Bank Guarantees. 

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Do

  • Support process by managing transactions as per required quality standards
    • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
    • Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
    • Update own availability in the RAVE system to ensure productivity of the process
    • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
    • Follow standard processes and procedures to resolve all client queries
    • Resolve client queries as per the SLA’s defined in the contract 
    • Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
    • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting 
    • Document and analyze call logs to spot most occurring trends to prevent future problems
    • Maintain and update self-help documents for customers to speed up resolution time
    • Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
    • Ensure all product information and disclosures are given to clients before and after the call/email requests
    • Avoids legal challenges by complying with service agreements

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  • Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
    • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
    • Assist clients with navigating around product menus and facilitate better understanding of product features 
    • Troubleshoot all client queries in a user-friendly, courteous and professional manner
    • Maintain logs and records of all customer queries as per the standard procedures and guidelines
    • Accurately process and record all incoming call and email using the designated tracking software
    • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
    • Organize ideas and effectively communicate oral messages appropriate to listeners and situations
    • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

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  • Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
    • Undertake product trainings to stay current with product features, changes and updates
    • Enroll in product specific and any other trainings per client requirements/recommendations
    • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
    • Update job knowledge by participating in self learning opportunities and maintaining personal networks

Frequently Asked Questions

What qualifications are required?

B. Tech

Where is the location?

Noida

What will be the expected salary?

₹3.5–₹4.5 LPA (estimated).

How to Apply Wipro Associate Analyst Recruitment 2026

  • To apply for a job, Click on the apply link below, company’s page will be open.
  • Read the job description carefully before applying for a job.
  • See all the Job Requirements and responsibilities and check you are fit for this role or not.
  • If you are interested, sign up yourself and create an account.
  • Fill up your personal details carefully, name, email, mobile number, qualification, etc.
  • Recheck all your details and submit your application.
  • Hope so you will get a positive reward from company’s side.

Pay after Placement with an average salary of 7.4 LPA : Click Here

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