Top MNC’s are hiring freshers: Register Now
Deloitte Associate Services Specialist I – End User Support. Before applying to know the complete job details given below. Visit realitydefine.com for latest job updates.
Deloitte Associate Services Specialist I – End User Support
| Company Name | Deloitte |
| Job Role | Associate Services Specialist I |
| Location | Hyderabad |
| Batch | Recent Batches |
| Experience | 0-3 years |
| Job Type | Full-Time/ Part-Time |
Table of Contents
Key Responsibilities
Top MNC’s are hiring freshers: Register Now
Position Summary
End User Support– Associate Services Specialist I
A person having high aspirations and passion to provide Technology support to accomplish their vision in Deloitte. CTS Support is the vital point of contact for all IT related incidents and service requests. Ability to demonstrate and communicate effectively with a wide variety of people in a dynamic, fast-paced environment, which provides services in a professional manner, through email, phone, in person (Walk-in Customers). You need to be a highly motivated team player with the skills and ability to manage ambiguity.
Work you’ll do
· Focus on delivering world-class customer service to every customer coming to the CTS Support center.
· Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes.
· Install and configure firm-standard images on laptops & desktops.
· Interface with outside customers and vendors as required.
· Follow the direction of immediate supervisors or managers to implement new technology.
· Provide after-hours emergency support on a rotational basis as outlined per CTS service level agreements.
· Provides Mobile Device deployment & support; activities include Technology support guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution.
· Grows relationships with business users at all levels in the organization. Promotes CTS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship.
· Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLT’s) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory.
· Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems).
· Assists infrastructure teams (LAN, WAN, Telephony) where local hands-on activities are required.
The team
CTS Support team is proud to be part of Deloitte’s Technology Services spread across Hyderabad, Mumbai, Bengaluru, Delhi, Pune, Kolkata and Chennai. This team is responsible for accomplishing various Technology support tasks at the CTS Support center to deliver world class technology support. This team takes care of new hire laptop setup, End of Lease activity, PDA support, Printer support & VC support at local offices.
Qualifications
Required:
· B. Tech, BE & Engineering Graduates
· 1 to 3 years of relevant experience into Technology Support
· Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point, Teams), Zoom, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage.
Preferred:
· ITIL – Certification
· Microsoft MCITP – Certification
· A / N+ Certification a plus
· Industry certifications such as Dell or HP a plus
About Company
Deloitte is a professional services firm that provides consulting, audit, and advisory services. It offers strategy support to businesses around the world.
Is this job for freshers?
Yes, freshers can apply.
What will be the salary?
Deloitte has not disclosed the salary publicly. Expected range is ₹4–7 LPA.
Is cloud knowledge preferred?
Yes, Azure and AWS knowledge is an advantage.
How to Apply for Deloitte Associate Services Specialist I
- Candidates apply through official link given below.
Pay after Placement with an average salary of 7.4 LPA : Click Here
Join us On Telegram: Join Now
Join us on WhatsApp: Join Now
Apply Now: Click here to apply Deloitte Associate Services Specialist I
Upload your Resume to get top MNC’s hirings: Register Now for free
Latest Off-Campus Drives
- Deloitte Associate Services Specialist I – End User Support
- Cisco Software Engineer Jobs 2026: Eligibility, Skills & Salary
- HCLTech Mega Hiring Drive 2026 | Engineer | Apply Now
- Qualys Recruitment 2026: Software Engineer – Pune
- Eurofins Hiring Intern | Bangalore| Apply Now
Disclaimer: We do not charge any amount for job notification. This is an information website only. You can always apply through Official website of the company.
Important Links:
0 Comments