NTT DATA Recruitment 2026 – RPA Production Support Engineer .If you are looking for this job, go through all the details listed below. For more details, you can bookmark this web, realitydefine.com
NTT DATA Recruitment 2026 – RPA Production Support Engineer
| Company Name | NTT Data |
| Job Role | RPA Production Support Engineer |
| Location | Remote |
| Batch | Recent Batches |
| Experience | Freshers |
| Salary | 4.6-9.7 LPA |
Table of Contents
Requirements:
Pay after Placement with an average salary of 7.4 LPA : Click Here
RPA Production Support Engineer L1/L2
- We are looking for an RPA Production Support Engineer to provide 24×7 operational support for business-critical automation processes. The role involves monitoring bot execution, troubleshooting failures, managing incidents, and coordinating with development and infrastructure teams.
- Key ResponsibilitiesMonitor bot execution through MuleSoft RPA Manager.Track bot schedules, execution frequency, success rates, and failures.
- Ensure critical bots run as per defined schedules and business timelines.
- Perform initial troubleshooting, bot restarts, and reruns as per SOPs.
- Investigate credential expiry, authentication, access, connectivity, virtual machine, and infrastructure-related issues.
- Analyze bot logs, execution details, screenshots, and error messages.
- Log, prioritize, and track incidents using ITSM tools.
- Escalate code-related or complex issues to the RPA development or L3 team.
- Coordinate with infrastructure, application, security, and business teams.
- Maintain shift handover notes, runbooks, knowledge articles, and operational reports.
- Support incident analysis, root cause analysis, and service improvement activities.
Required Skills
- 2 to 6 years of experience in RPA, application, or production support.
- Experience with MuleSoft RPA Manager or a similar RPA platform.
- Knowledge of bot monitoring, scheduling, execution, and failure handling.
- Understanding of Windows servers, virtual machines, credentials, and access management.
- Familiarity with ITIL processes and tools such as ServiceNow or Jira.
- Strong troubleshooting, communication, and documentation skills.
- Willingness to work in 24×7 rotational shifts.
Preferred Skills
- Basic knowledge of SQL, PowerShell, APIs, or scripting.
- RPA platform certification.
- Experience supporting enterprise automation in banking, insurance, healthcare, or retail environments.
- Location: Remote
- Experience: 2 to 6 Years
Shift: 24×7 Rotational Support
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
What is the training stipend?
4.6-9 LPA (Expected)
Is the job work-from-home?
India
Can freshers apply?
Yes, freshers can apply.
How to Apply NTT DATA Recruitment 2026
- To apply for a job, Click on the apply link below, company’s page will be open.
- Read the job description carefully before applying for a job.
- See all the Job Requirements and responsibilities and check you are fit for this role or not.
- If you are interested, sign up yourself and create an account.
- Fill up your personal details carefully, name, email, mobile number, qualification, etc.
- Recheck all your details and submit your application.
- Hope so you will get a positive reward from company’s side.
Pay after Placement with an average salary of 7.4 LPA : Click Here
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