NTT Data Recruitment 2025 for Microsoft Engineer | Bangalore | 5-9 LPA

• Telegram
• Instagram
• Facebook
• LinkedIn

Here, all Off-campus jobs. NTT Data Recruitment 2025 is hiring freshers for Microsoft Engineer. NTT Data is one of the reputed companies in India. NTT Data provides a good environment to its employees for developing their skills. NTT Data gives full training to newcomers. So that they can grow up fast. All seniors at NTT Data are friendly in nature, they will surely help you if you are stuck somewhere in any project. NTT Data gives bonuses and incentives to its employees according to their performances.

Read below to know the job details.

NTT Data Recruitment 2025

Job Description

Key Responsibilities:

• Proactively monitors the work queues.
• Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
• Updates tickets with resolution tasks performed.
• Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
• Communicates with other teams and clients for extending support.
• Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
• Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift.
• Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
• Works with automation teams for effort optimization and automating routine tasks.
• Coaches Service Desk and L1 teams for technical and behavioral skills.
• Establishes monitoring for client infrastructure.
• Identifies problems and errors before they impact a client’s service.
• Leads and manages all initial client escalation for operational issues.
• Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
• Ensures all changes are carried out with proper change approvals.
• Plans and executes approved maintenance activities.
• Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
• Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
• May also contribute to / support on project work as and when required.
• May work on implementing and delivering Disaster Recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications such as (but not limited to) –
  • • Microsoft Certified: Azure Administrator Associate
  • • AWS Certified: Solutions Architect Associate
  • • Veeam Certified Engineer
  • • VMware certified Professional: Data Centre Virtualization
  • • Zerto, pure, vxrail
  • • Google Cloud Platform (gcp)
  • • Oracle Cloud Infrastructure (oci)

How you can apply NTT Data Recruitment 2025 (Steps to follow)

1.  Before applying for the job, read the job description, eligibility, requirements carefully. So that you don’t have to face any problem over there.

2. There are two apply links available in this post, You can apply through one of those or you can apply through the official site of the company.

1. Point to remember, Apply for any job before the expiry date of NTT Data Recruitment 2025.

Click here- Apply Now NTT Data Recruitment 2025

Explore Off-campus Drives