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Infosys Off-campus Drive 2025 for Customer support-Voice -Bangalore , 27-30k pm

Here, all Off-campus jobs. Infosys Off-campus drive 2025 is hiring freshers for Customer Support Voice. Infosys is one of the reputed companies in India. Infosys provides a good environment to its employees for developing their skills. Infosys gives full training to newcomers. So that they can grow up fast. All seniors at Infosys are friendly in nature, they will surely help you if you are stuck somewhere in any project. Infosys gives bonuses and incentives to its employees according to their performances.

Read below to know the job details.

Infosys Off-campus Drive 2025

COMPANYInfosys
JOB ROLECustomer Support Voice
ELIGIBILITYFRESHERS
LOCATIONBangalore
SALARYBEST IN INDUSTRY

Job Description

Key Responsibilities:

– Provide first-level resolution to the customers
– Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
– Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
– Build rapport with customers through active listening, effective communication, and attention to detail.
– Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
– Document and track customer interactions and technical issues in the service management system.
– Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
– Participate in ongoing training and upskilling programs to enhance technical and customer service skills.

Must adhere and non-negotiables:

  • Excellent in communication
  • Need to work on US shift timings.
  • Need to complete specific and dedicated training programs set by the client.
  • 24*7 , flexible shifts
  • 100% WFO , no hybrid

Preferred Qualifications:

Any Graduate – Additional certifications in customer service/upskilling

Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Documents to Carry:

  • Carry a printout your updated resume.
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

How you can apply Infosys Off-campus Drive 2025 (Steps to follow)

  1.  Before applying for the job, read the job description, eligibility, requirements carefully. So that you don’t have to face any problem over there.
  1. There are two apply links available in this post, You can apply through one of those or you can apply through the official site of the company.
  1. Point to remember, Apply for any job before the expiry date of Infosys Off-campus Drive 2025.
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Click here- Apply Now Infosys Off-campus Drive 2025

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