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NTT DATA Graduate Trainee Jobs 2026 – Eligibility, Skills and Apply Online

Company Name	NTT Data
Job Role	Technical Graduate Trainee
Location	Mumbai
Batch	Recent Batches
Experience	Freshers
Salary	4-10 LPA*

Requirements:

Pay after Placement with an average salary of 7.4 LPA : Click Here

Key responsibilities:

• Provides an administrative support service to the Managed Services Client Service Desk team.
• Provides entry level administrative tasks as required by the team.
• Ensure the correct escalation procedure is followed on all critical calls and requests.
• May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
• Assists with analyzing and interpreting escalation requests to ensure the correct categorization and prioritization.
• Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Ambitious self-starter with the ability to work under general direction.
• Ability to use sound judgment to escalate an issue to a higher level.
• Displays a methodical in approach to ticket resolution.
• Demonstrates ability to interact with a variety of stakeholders.
• Demonstrates required integrity to ensure excellent client service and retention.
• Good attention to detail and client focused.
• Strong and effective verbal and written communication skills.
• Ability to work in 24X7 shift structure, based on a defined roster as required.

Academic qualifications and certifications:

• High School Certification or diploma or equivalent.

Required experience:

• Basic to moderate level years of experience
• Basic to moderate level experience level in the Technology Industry and Call Centre environment

Workplace type:Hybrid Working

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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Pay after Placement with an average salary of 7.4 LPA : Click Here

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