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Virtusa Recruitment 2026

Company Name	Virtusa
Job Role	Software Engineer
Location	Bangalore
Batch	Recent Batches
Experience	Freshers
Salary	Best in industry

Job Overview

As a Cloud Support Agent, you are the first point of contact for users experiencing technical hurdles within Google Cloud Platform and Google Workspace. Your goal is to provide rapid, empathetic, and effective troubleshooting. You will use monitoring dashboards and AI assistants to identify, categorize, and resolve common infrastructure and collaboration issues, ensuring our users stay productive and our systems remain secure.Key Responsibilities Front-Line TroubleshootingIssue Triage: Monitor incoming tickets via Jira/ServiceNow, categorizing them by severity and identifying the core technical problem.

Platform Support: Assist users with common GCP tasks like VM restarts, Cloud Storage permissions, and Cloud SQL connectivity checks.
Workspace Management: Handle daily GWS tasks such as password resets, 2-step verification (2SV) recovery, and Shared Drive access issues.
Runbook Execution: Follow standardized “Step-by-Step” guides to resolve known errors without needing to escalate
Health Checks: Monitor Google Cloud Operations Suite (formerly Stackdriver) for red-line alerts on CPU usage, disk space, or service outages.
Log Analysis: Use Cloud Logging and AI-summa

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About Company

Virtusa is a leading global IT services company offering digital transformation, cloud computing, and enterprise solutions. It helps businesses worldwide by delivering scalable and innovative technology-driven solutions.

Frequently Asked Questions

What is the salary range for this role in virtusa?

5-12 LPA (Expected)

What is the location?

Bangalore

How to Apply Virtusa Recruitment 2026

Interested candidates apply through the official link below page.

Pay after Placement with an average salary of 7.4 LPA : Click Here

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