Wipro Hiring Customer Care Representative. If you are looking for this job, go through all the details listed below. For more details, you can bookmark this web, realitydefine.com

Wipro Hiring Customer Care Representative: 0–1 Years Experience, CTC, Eligibility & Apply Online

Pay after Placement with an average salary of 7.4 LPA : Click Here

Job Description

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
• Provide accurate information about products/services to customers through effective communication skills.
• Maintain records of all interactions with customers using CRM software or other tools.
• Collaborate with internal teams (e.g., sales, marketing) to address complex issues or escalate matters when necessary.
• Meet performance targets set by the company for quality metrics such as first call resolution rate, average handling time, etc.

Desired Candidate Profile

• 0-1 year of experience in BPO/customer care industry preferred but not mandatory.
• Fluent English language skills with strong verbal communication abilities.
• Excellent written and spoken communication skills for effective interaction with customers over phone/email/chat.

Frequently Asked Questions

How to Apply Wipro Hiring Customer Care Representative

• To apply for a job, Click on the apply link below, company’s page will be open.
• Read the job description carefully before applying for a job.
• See all the Job Requirements and responsibilities and check you are fit for this role or not.
• If you are interested, sign up yourself and create an account.
• Fill up your personal details carefully, name, email, mobile number, qualification, etc.
• Recheck all your details and submit your application.
• Hope so you will get a positive reward from company’s side.

Pay after Placement with an average salary of 7.4 LPA : Click Here

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