Cognizant Recruitment 2024 for freshers as Associate, 4.2 LPA

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Here, all Off-campus jobs. Cognizant Recruitment 2024 for freshers for Associate. Cognizant is one of the reputed companies in India. Cognizant provides a good environment to its employees for developing their skills. Cognizant gives full training to newcomers. So that they can grow up fast. All seniors at Cognizant are friendly in nature, they will surely help you if you are stuck somewhere in any project. Cognizant gives bonuses and incentives to its employees according to their performances.

Read below to know the job details.

Cognizant Recruitment 2024 for freshers

COMPANY	Cognizant
JOB ROLE	Associate
ELIGIBILITY	FRESHERS
LOCATION	Chennai
SALARY	BEST IN INDUSTRY

Job Description

Qualification:Bachelor’s in Science/ Commerce/Engineering or equivalent

Responsibility:

Business/Customer:

• Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
• Adherence to customer security and compliance requirements.
• Implementation of approved change requests in line with customer change management process.
• Responsible for incident life cycle following ITIL / BIC frame work as applicable.
• Adherence to customer communication etiquette.
• Ensure stated productivity requirements are met for the engagement.

Project/Process:

• Review CSAT feedback and ensure timely implementation of corrective actions.
• Participate in Critsit process to resolve the incident in a timely manner.
• Log and triage incidents.
• Coordinate with resolver groups vendors/carriers.
• Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
• Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
• Contribution to continuous service improvement plans (CSI).
• Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
• Effective floor Management.

Team/People:

• Continually assess skill level and provide intervention assistance.
• Contribute to and participate proactively in knowledge sharing sessions.
• Encourage team individuals to participate in organization innovation programs.
• Act as a buddy for new hires.
• Makes recommendations on R&R for team / individual achievement.
• Makes recommendations to team lead on team’s performance rating.

Organization:

• Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
• Adherence to Organizational policies and processes (including Cognizant’s security policies LP timelines etc).
• Participate in recruitment drives.

Must Have Skills

• ServiceNow ITAM

How you can apply Cognizant Recruitment 2024 for freshers Steps to follow)

1.  Before applying for the job, read the job description, eligibility, requirements carefully. So that you don’t have to face any problem over there.

2. There are two apply links available in this post, You can apply through one of those or you can apply through the official site of the company.

1. Point to remember, Apply for any job before the expiry date of Cognizant Recruitment 2024 for freshers.

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