NIIT Off-Campus Drive 2025 is hiring freshers for the role of Voice Support. If you are looking for this job, go through all the details listed below. For more details, you can bookmark this web, realitydefine.com

NIIT Off-Campus Drive 2025

Company NameNIIT
Job RoleVoice Support
LocationGurgaon
Batch2022/2023/2024/2025/2026
ExperienceFreshers
Salary3.25 LPA

Job Description

NIIT Limited is hiring for its MNC client

Wipro HR Services India Pvt Ltd. is looking for a Customer Care Specialist for Human Resource Outsourcing (HRO) Process.

We are looking for smart professionals with a great attitude to make every single client interaction delightful

Your Impact as a Customer Service Specialist- HRO

  • Customer Service through calls.
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction,
  • Service Level, Handle Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls.
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation &follow-up
  • Identify, share and support operational improvements

Required Experience

  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MSOffice

Designation: Customer Service Specialist

Education:

  • Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons)

We Offer You:

  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day workweek
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and fun@work

How to Apply NIIT Off-Campus Drive 2025

  • To apply for a job, Click on the apply link below, company’s page will be open.
  • Read the job description carefully before applying for a job.
  • See all the Job Requirements and responsibilities and check you are fit for this role or not.
  • If you are interested, sign up yourself and create an account.
  • Fill up your personal details carefully, name, email, mobile number, qualification, etc.
  • Recheck all your details and submit your application.
  • Hope so you will get a positive reward from company’s side.

Apply Now: Click to apply NIIT Off-Campus Drive 2025

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