Infosys hiring Freshers 2025 for the role of Customer Support. If you are looking for this job, go through all the details listed below. For more details, you can bookmark this web, realitydefine.com
Infosys hiring Freshers 2025
| Company Name | Infosys |
| Job Role | Customer Support |
| Location | Pune, Bangalore |
| Batch | Recent Batches |
| Experience | Freshers |
| Salary | Best in industry |
Table of Contents
Job Description
- Fresh graduates with excellent communication skills and willingness to work in US time zones
- Provide first-level resolution and empathetic customer care, troubleshoot IT issues, and handle client queries
- Extensive training and fast-track career growth opportunities
Job match score
Early Applicant
Keyskills
Location
Work Experience
Job description
We are Hiring Infosys BPM Launch Your Career in Customer Support & IT Service Desk!
Job Location: Pune or Bangalore
Time: 10:00 AM to 1:00 PM
Mode: 100% Work from Office (WFO)
Who Were Hiring
Were on the lookout for fresh graduates (01-year experience) who are enthusiastic, tech-savvy, and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start strong!
Open Roles:
1. IT Service Desk Voice Support
- Troubleshoot and resolve issues on VPN, O365, Active Directory, Drivers, etc.
- Handle client queries over calls, chats, and emails
- Work with ticketing tools (e.g., ServiceNow, Remedy, Control M)
- Understand OS platforms, basic networking & cloud concepts
2. Customer Support Voice Process
- Provide first-level resolution and empathetic customer care
- Handle objections, build rapport, and ensure smooth resolutions
- Stay informed on product updates and tools
- Log tickets, track cases, and ensure timely follow-up
What You Need to Bring
- Excellent communication skills (written & verbal English)
- Willingness to work in US time zones (Night Shifts)
- Any Full-time Graduate (No backlogs)
- Commitment to 100% Work from Office (No Hybrid)
- Readiness to complete client-specific training
- Ability to handle 24×7 rotational shifts
Preferred: Basic understanding of IT troubleshooting, Microsoft Office tools, or any customer support certification
Why Infosys BPM?
- Work with a global brand
- Extensive training & upskilling programs
- Fast-track career growth in tech support or customer success
- Dynamic, inclusive, and team-oriented culture
How to Apply Infosys hiring Freshers 2025
- To apply for a job, Click on the apply link below, company’s page will be open.
- Read the job description carefully before applying for a job.
- See all the Job Requirements and responsibilities and check you are fit for this role or not.
- If you are interested, sign up yourself and create an account.
- Fill up your personal details carefully, name, email, mobile number, qualification, etc.
- Recheck all your details and submit your application.
- Hope so you will get a positive reward from company’s side.
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